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Shiveon Digital

Mumbai‑based  ·  Serving USA, UAE, UK, Australia, Canada, Saudi Arabia, Singapore & Philippines
Analytics & Tracking

Analytics & Tracking Services That Turn Marketing Data Into Revenue

Get accurate GA4, Google Tag Manager, conversion tracking, server-side tracking and marketing analytics configured around the metrics that actually matter to your business.

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GA4  |  Google Tag Manager  |  Conversion Tracking  |  Server-Side Tracking  |  Attribution  |  Dashboards

Measurement built for businesses across eight international markets

8

Markets served

14+

Years of combined experience

96%

Client retention rate

GA4, Google Tag Manager, server-side tagging and CRM attribution for B2B, e-commerce, healthcare and professional services.

The Problem

Is Your Marketing Data Actually Reliable?

Almost every account we inherit has at least four of these. Most have eight.

GA4 Data Doesn't Match Your CRM

Two systems, two numbers, and no agreed explanation for the gap.

Google Ads Reports More Conversions Than Sales

The platform celebrates while the pipeline stays flat.

Meta Reports Don't Match Actual Leads

Attributed conversions that nobody in sales can find a record of.

GTM Has Hundreds of Undocumented Tags

Nobody knows what half of them do, so nobody dares delete any.

Conversion Events Are Duplicated

The same action fires twice, quietly doubling everything you report.

Important Forms Aren't Tracked At All

The highest-intent form on the site turns out to fire nothing.

Phone Calls Aren't Attributed

A major lead channel sits entirely outside the reporting.

Offline Sales Aren't Connected to Campaigns

Revenue closes in the CRM and never finds its way back to the ad platform.

Browser Restrictions Are Eroding Signal

Safari, ad blockers and cookie limits are removing data you rely on.

Consent Settings Are Affecting Tracking

Compliance was implemented, and nobody measured what it cost you.

Dashboards Show Clicks, Not Revenue

Beautiful reporting that cannot answer a single commercial question.

Nobody Knows Which Channel Generates Customers

Every channel claims the same conversions, so budget is set by opinion.

If your data is wrong, every marketing decision built on that data is wrong.

The Basics

What Is Marketing Analytics & Tracking?

Marketing analytics is the discipline of measuring the complete journey from first impression to recognised revenue, so that budget decisions are made on evidence rather than on whichever platform shouts loudest.

Shiveon builds the measurement layer that connects every stage of this journey. Most analytics setups measure the first three stages accurately and then stop, which is exactly where the commercially useful questions begin.

Our Services

Our Analytics & Tracking Services

Eight services that together produce one trustworthy view of what your marketing actually does.

GA4 Setup & Configuration

A property configured around your business, not around the defaults.

Google Tag Manager

One documented container instead of tags scattered across the site.

Conversion Tracking

Every meaningful action measured, deduplicated and valued.

Google Ads Conversion Tracking

Feed accurate, qualified conversion data back into bidding.

Meta Pixel & Conversions API

Browser and server events, correctly deduplicated.

Server-Side Tracking

First-party measurement that survives browser restrictions.

Marketing Analytics

The analysis layer that turns collected data into decisions.

Dashboards & Reporting

Reporting that a marketer, a CFO and a founder can all use.

Free Tracking Audit

Get Your Free Analytics & Tracking Audit

We will check your measurement setup end to end and tell you exactly which numbers you can trust, which you cannot, and what to fix first.

Get My Free Tracking Audit

No obligation. A strategist reviews your setup personally and replies within three business days.

Shiveon Tracking Audit
The Stack

Your Complete Marketing Measurement Stack

Six layers. Most businesses have the first two and assume the rest will follow on their own.

Data Collection

Advertising

CRM

Conversion Data

Reporting

Business Intelligence

Coverage

What Can We Track?

If it indicates commercial progress, it should be measurable. These are the events we implement most often.

Website

Behaviour that shows intent before anyone fills in a form.

Lead Generation

The stages between an enquiry and a real opportunity.

E-commerce

The full purchase funnel with values attached.

Advertising

Platform-side events that feed bidding algorithms.

Sales

What happened after marketing handed the lead over.

CRM Integration

Connect Marketing Data With Your CRM

This is the step that changes what your ad platforms optimise toward, and it is the one most businesses never complete.

Click ID Capture

GCLID and platform click identifiers captured and stored against the lead.

CRM Field Mapping

Source, campaign and click data written into fields that survive lead conversion.

Offline Conversion Import

Qualified leads and closed revenue uploaded back to the ad platforms.

Closed-Loop Reporting

Pipeline and revenue reported by the channel that actually produced them.

Particularly valuable for B2B, SaaS, real estate, healthcare, financial services and any business where the sale completes days or weeks after the click.

Attribution

Marketing Attribution That Connects Spend to Revenue

Attribution models are lenses, not verdicts. We report through more than one, because each answers a different question.

First-Touch

Where did this customer first discover you?

Last-Touch

Which channel was present when they converted?

Multi-Touch

Which channels influenced the journey in between?

Revenue Attribution

Which channels produced money, not conversions?

What Attribution Looks Like When It Works

Illustrative funnel shape. Once these stages are connected, the question stops being “how many conversions did we get” and becomes “what did each channel cost per customer”.

By Business Model

Analytics Solutions for Different Businesses

The metric hierarchy is not universal. What you measure should follow how your business actually makes money.

B2B Analytics

Measured through the sales cycle, not stopped at the form.

SaaS Analytics

Acquisition judged against activation and payback.

E-commerce Analytics

Margin-aware measurement rather than last-click ROAS.

Lead Generation Analytics

Cost per qualified opportunity, not cost per form fill.

Professional Services Analytics

Low volume, high value, so every enquiry is measured.

By Industry

Industry-Specific Tracking

Every sector has its own definition of a meaningful action, and its own compliance constraints around measuring it.

Healthcare Analytics

Patient journeys measured inside advertising and privacy rules.

Real Estate Analytics

Measured through to the site visit, not the brochure download.

B2B Analytics

Committee-led journeys tracked across long cycles.

E-commerce Analytics

Full funnel with values, feeds and margin tiers.

Financial Services Analytics

Compliant measurement of regulated conversion paths.

SaaS Analytics

Product and marketing data joined around activation.

Your First 90 Days

Your First 90 Days

Measurement is rebuilt in a deliberate order, because every later stage depends on the one before it.

Days 1–30 — Foundation

Establish what should be measured and make the basics trustworthy.

Days 31–60 — Connection

Join the website to the ad platforms and the CRM.

Days 61–90 — Intelligence

Turn reliable data into decisions people act on.

Results

Measurement Work and What It Changed

Each engagement shows the data problem we found, what we rebuilt and what became possible afterwards.

Tracking Recovery

B2B SaaS · United States

Problem

Platform-reported conversions bore no relation to what appeared in the CRM, so nobody trusted the reporting enough to act on it.

What we rebuilt

Conversion tracking rebuilt end to end, GA4 and GTM reconfigured, and campaigns re-pointed at commercial intent.

Result

E-commerce Measurement

UAE & Saudi Arabia

Problem

Performance Max was cannibalising branded traffic while reporting inflated returns, so ROAS could not be trusted as a budget signal.

What we rebuilt

Brand and non-brand separated in reporting, server-side tracking implemented, and value-based bidding fed by contribution margin.

Result
Problem

Eleven clinic locations generated enquiries that nobody could attribute to a location, a campaign or an outcome.

What we rebuilt

Booking funnel instrumented end to end with server-side events, and location-level reporting built on top.

Result
Before & After

What Changes When Measurement Is Fixed

The numbers themselves are less important than what you can finally do with them.

Before

The core problem: nobody knows what those 100 conversions actually mean.

After

Now marketing can optimise against business outcomes instead of platform-reported activity.

Why Shiveon

Why Choose Shiveon for Analytics & Tracking?

Most analytics work is sold as an implementation. We treat it as the foundation every other marketing decision rests on.

Revenue-Focused

We measure through to pipeline and revenue, not to the form submission.

We Run the Campaigns Too

Tracking built by people who live with the consequences of bad data.

Documented, Not Mysterious

Naming conventions, data layer specs and handover documentation as standard.

Privacy-Conscious

Consent Mode and regional compliance treated as requirements, not afterthoughts.

Honest About Limits

Where a full closed loop is impossible, we say so and agree a proxy.

International Experience

Measurement across eight markets and their differing privacy regimes.

Tooling

Tools & Technology We Work With

We are not tied to a stack. We implement what fits the business and what your team can maintain.

Analytics

Measurement platforms and the reporting layers built on them.

Tag Management

Client-side and server-side tagging infrastructure.

Advertising

Conversion APIs and platform-side measurement.

CRM

Where the outcomes actually live.

Behavioural

Qualitative data that explains the quantitative.

Investment

How Much Does Analytics Implementation Cost?

Analytics work is usually scoped as a fixed-price implementation followed by an optional ongoing retainer. The implementation cost is driven by how much needs rebuilding rather than by the size of your ad budget.

A clean GA4 and GTM setup on a straightforward site is a very different project from untangling a six-year-old container, integrating a CRM and standing up server-side tagging across three markets.

What shapes the investment

Engagement Models

Three Ways to Work With Us

Matched to whether you need a fix, a rebuild or an ongoing measurement partner.

Tracking Audit

A one-off diagnosis of what is broken and what to fix first.

Implementation Project

A fixed-price rebuild of the measurement layer.

Ongoing Measurement

A retained partner as your tracking needs keep changing.

FAQ

Analytics & Tracking FAQs

A straightforward implementation — property configuration, core events, conversions and a basic dashboard — typically takes two to three weeks. Add CRM integration, e-commerce tracking or server-side tagging and it runs four to eight weeks. The variable is rarely the tagging; it is how long it takes to agree what should be measured.

Yes, and it is where most engagements start. The audit covers GA4 configuration, GTM container hygiene, conversion accuracy, duplication, consent handling, CRM integration and attribution. You get a prioritised list of what is broken, what it is costing you, and what to fix first — whether or not you work with us afterwards.

Yes. That includes container setup or cleanup, tags, triggers, variables, a documented data layer and naming conventions your team can maintain. Where a container has grown unmanageable, we rebuild rather than patch, because inherited mess tends to reappear.

Yes, and this is the single most common request we get. The usual culprits are duplicate firing, the wrong counting setting, untracked forms, events marked as conversions that should not be, and missing deduplication between browser and server events. Most are fixable within days once diagnosed.

Yes. We capture the GA4 client ID and campaign data at the point of form submission, write them into CRM fields, and where useful send CRM stage changes back into GA4. That is what lets you report revenue by marketing channel rather than sessions by channel.

Yes. We capture the Google click identifier against each lead, store it in your CRM, and upload qualified and closed outcomes back to Google Ads. It is usually the highest-value measurement work available to any business with a sales cycle longer than a few days.

Server-side tagging moves tag execution from the visitor’s browser to a server you control, which improves data quality against ad blockers and browser restrictions, allows longer-lived first-party cookies and reduces page weight. It costs money to run, so we recommend it when signal loss is genuinely costing you performance — not by default.

Yes, alongside the Pixel rather than instead of it. The critical detail is deduplication: the same event ID must be sent from both sources or Meta counts every conversion twice. We implement it, verify event match quality and monitor the deduplication rate.

Yes, at several levels. At minimum we track WhatsApp clicks as events with page and campaign context. Better, we embed dynamic reference codes in the pre-filled message so sales can identify the source. Best, we integrate the WhatsApp Business API so conversations land in your CRM as attributable records.

Yes. Click-to-call taps can be tracked directly, but they only prove intent. For genuine call attribution we implement a call tracking provider with dynamic number insertion, so you can count only calls over a meaningful duration and tie them back to campaign and keyword.

Yes, across Shopify, WooCommerce and custom platforms. That covers the full purchase funnel with the standard GA4 e-commerce parameter set, product and feed data, refund handling, and value-based bidding signals based on margin rather than gross revenue.

Yes. We build separate views for different audiences: an operational dashboard for the marketing team, a pipeline view for sales, and an executive summary that answers what was spent, what it produced and what it cost per customer.

Yes, and it is the point of the exercise. Lead, MQL, SQL, meeting, opportunity and closed revenue are all measurable once the CRM is integrated and stages are maintained. The technical work is straightforward; the harder part is agreeing definitions with sales and keeping the CRM clean.

We implement Google Consent Mode v2 with a compliant consent platform, configure tags to respect those signals, and use server-side tagging to control what data leaves your infrastructure. We work across GDPR, UK GDPR, CCPA, UAE PDPL and similar regimes, and we will not implement tracking that ignores a declined consent.

Yes. We are Mumbai-based and work with clients across the USA, UAE, UK, Australia, Canada, Saudi Arabia, Singapore and the Philippines. Multi-market measurement brings its own complications — currency, time zones, differing privacy rules — and we handle those as part of the scope.

Implementation is quoted fixed price after an audit, because the cost depends almost entirely on what state your current setup is in. Ongoing measurement support runs as a monthly retainer. We will tell you when a short audit and a fix list would serve you better than a full rebuild.

From the Blog

Analytics Guides From Our Team

Practical writing on GA4, Google Tag Manager, conversion tracking and attribution.

Stop Making Budget Decisions on Data You Cannot Trust

We’ll audit your measurement setup, tell you which numbers are reliable and which are not, and show you what to fix first.

GA4 · GTM · Conversion Tracking · Server-Side · CRM · Attribution